Refund Policy

Last updated: February 05, 2025

We understand that things don’t always go as planned, and we’re here to help make things right. Before submitting your refund request, please take a moment to read through the steps below. We’re committed to ensuring your satisfaction, whether that means resolving an issue or guiding you through the refund process.

Here’s What You Need to Know:

Facing Technical Issues?
If you’re having trouble with connectivity or technical glitches, don’t worry! Before requesting a refund, reach out to our support team. Many issues have simple solutions, and we’re here to guide you through the process to get everything up and running smoothly.

Looking for More Content?
Our service offers a variety of English-language content for a seamless experience. However, if you’re looking for specific channels or shows in other languages or from different regions, let us know! Simply email us at [email protected] or message us on WhatsApp with your requests. We’ll do our best to add them to our library.

Experiencing Freezing or Buffering?
If you’re dealing with streaming interruptions, it might be related to your VPN or DNS settings. Don’t hesitate to contact us, and we’ll work with you to resolve the issue quickly.

Refund Window Details:

• You have a 7-days from the date of purchase to request a refund.
• If, after troubleshooting with us, you feel our service isn’t quite the right fit, we completely understand.
• We cut a small fee amount according to the used period of the subscription.
• Simply submit the refund request form below within the 7-day period. Be sure to include accurate information to avoid delays.
• Refunds are processed within 24 hours of submission.